Supported Browsers and Devices

Ensure you’re using the right setup for the best DentalTwin experience.

Recommended Browsers

DentalTwin is a web-based platform and works best with modern browsers.

We recommend using the latest version of:

  • Google Chrome ✅ (Preferred for best performance)
  • Mozilla Firefox
  • Microsoft Edge
  • Safari (for macOS users)

Browser Settings for Best Results

  • Enable JavaScript — required for the portal to function correctly.
  • Allow Cookies — needed to maintain login sessions and save settings.
  • Disable Pop-up Blockers — to ensure files (e.g., STL downloads) open and save correctly.

Supported Devices

You can access DentalTwin from:

  • Desktop and Laptop Computers (Windows or macOS) — Full functionality available.
  • Tablets — Most features work, but uploading and viewing STL previews may be slower depending on your device.
  • Smartphones — For viewing cases and basic navigation; not recommended for heavy uploads or downloads.

Not Recommended

  • Outdated browsers (e.g., Internet Explorer).
  • Devices with very small screens for case management.

Need Help?

If you have trouble accessing DentalTwin, contact DentalTwin Support or use the live chat on our website.

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